Citizen Ticket

Search
My basket
Sign in

Frequently Asked Questions

We've compiled a list of knowledge in our help desk.

Customer FAQs Organiser FAQs

Customer Helpdesk

Resend tickets
Apply for a refund
Common questions
Help

Legal

Terms of Platform Use
Purchase T&Cs
Acceptable Use Policy
Security Disclosure Policy
Anti-Money Laundering
Privacy Policy
Cookie Policy

Ticketing powered by

How we use cookies

Hello! We would like to use cookies on this site to:

Store your session and log in details
Better understand our web traffic (analytics)
Provide social media and advertising features

Please read our cookie policy.

Manage cookies

You have a choice of how we use cookies in regards to your browsing session. Please read our cookie policy.

Essential/functional Used to keep you logged in, reserve your basket and store your cookie preferences

First-party analytics Used to help us and event organisers better understand our web traffic and measure marketing campaigns

Third-party social Used to power third-party social media integrations

Third-party analytics Used by third parties to better measure web traffic and marketing campaigns.